WorshipHouse Media

Do your videos have closed-captioning?
Closed-captioning is certainly a need and we would love to see that available!  We work with independent producers, and they are responsible for the choic...
Wed, 5 Oct, 2016 at 10:52 AM
What format should I choose?
Our mini-movies and worship backgrounds come in Quicktime and MPEG-1 formats, with a choice of 480p (standard definition, or SD) and 720p (high definition...
Wed, 5 Oct, 2016 at 10:53 AM
Why isn't the site accepting my credit card?
Be sure to check the following items if you are having issues completing a purchase: Make sure that you have entered your 16-digit credit card num...
Wed, 5 Oct, 2016 at 11:04 AM
"Help, I accidentally chose the wrong format!" or "Our church now uses different software so now I need a different format! What do I do?"
No problem! If you need the video format in your WorshipHouse Media account switched over or upgraded for any or all of your purchased media, please ge...
Wed, 5 Oct, 2016 at 11:07 AM
I make videos and/or motion backgrounds. Can I sell them on WorshipHouse Media?
The media on our website does come from independent producers, and we are always on the lookout for more great content! If you would like to become one of...
Wed, 5 Oct, 2016 at 11:09 AM
My account is missing purchases that I am sure I bought, can you help me find them?
Wine you purchase media, it can be found in the "My Media" section of your account. We do not remove it at any time. The only reason something n...
Wed, 5 Oct, 2016 at 10:51 AM
How many times can I download my purchase?
When you purchase an media from us, it is immediately put in the "My Media" section of your account.  You can download it from there as ma...
Wed, 5 Oct, 2016 at 10:48 AM
How can I change the name / email address that is associated with my account?
 You can change the any account information associated with your account at any time, simply by logging in, and going to "Welcome" and the "...
Wed, 5 Oct, 2016 at 10:47 AM
I have more than one account - can you combine them?
You are always welcome to update the account information, but for technical and legal reasons, we cannot merge accounts or move media from one account ...
Wed, 5 Oct, 2016 at 10:47 AM
Please delete my account!
We don't delete accounts. The reason for this is that your account contains all of your media purchases, and if we delete it we will be removing produ...
Wed, 5 Oct, 2016 at 10:46 AM